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Associate Project Consultants

Redfaire is Recruiting Associate Project Consultants

Redfaire is constantly growing and so is our need for more project consultants. Redfaire provides Consulting Services for Oracle Products (Professional Services), develop our own software products for ERP Data Management and Accounts Payable Automation and provide our clients with IAAS and Managed Services.

Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.


We are problem solvers and trusted advisors and are committed to developing long-term, mutually beneficial partnerships with our clients. Our clients work in many industries and range from, large-scale multinationals to ambitious SMBs. What our clients have in common is the strategic use of technology to build a sustainable competitive advantage.


In line with our continued growth and commitment to career development, we now have the opportunity to expand our Professional Services team.


Description

The Associate Project Consultant will be responsible for completing project tasks, such as proposing value-added solutions, software configuration, software testing, documentation, etc., for our global customer base, to ensure that optimum application performance is achieved.


This role requires consultants to be available for on-site activities/projects and extensive travel may be required.


Responsibilities: 

  • Provide consulting services for our customers, ensuring service level agreements and statement of work terms and conditions with customers are met.
  • Create functional solutions based on defined business requirements.
  • Report software bugs to 3rd party software provider on behalf of the customer.
  • Liaise with applications team and external suppliers to ensure application fixes and changes meet the business requirements and are delivered on time.
  • Provide problem management to proactively reduce the frequency or impact of incidents on the customers’ business.
  • Deliver end-user training
  • Ensure that application issues reported are being dealt with in a timely manner according to prioritization and communicate effectively on the status of issues being dealt with.
  • Attend service review meetings as and when required.


Skills & Experience

  • Candidates should have excellent verbal & written communication skills in addition to a relevant third level qualification.  
  • Minimum 1year Oracle ERP experience in a support, implementation or hybrid role.
  • Knowledge of IT Service Management and ITIL desirable but not essential.
  • You will have demonstrated analytical and problem-solving abilities with strong business acumen.
     
     

Details

  • Job: Associate Project Consultant
  • Type: Full-time, Permanent 
  • Location: Redfaire Shared Service Center, Limerick & client based where required.
     

How to Apply

Please send your CV to careers@redfaire.com

Next Steps
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