Cloud 9 is hosted on Oracle Cloud Infrastructure and built on physically diverse (regional) data centres, offering credit guaranteed 100% application availability.

You supply your Oracle EnterpriseOne JD Edwards software and we supply the rest. CPU’s, storage, memory, anti-virus, backup and disaster recovery.

No. While the solution is built and hosted on the Oracle Cloud, it is unique to you. All your customizations, configuration and data will be retained, although we offer complementary solutions to help improve security, data management and reporting.

No. As part of the Cloud 9 service we take full responsibility for your system and this includes all package builds and deployments, Tools Release changes and even future upgrades.

Upgrades are easier to achieve once you are on Cloud 9. You’ll be in the right place and importantly, have the right team.

With support for EnterpriseOne 9.2 now extended through until 2034 and the new JD Edwards ‘Continuous Delivery’ model, there has never been a better time to have an active maintenance agreement with Oracle. You do not have to be on maintenance to take advantage of Cloud 9 but if you would like to be, we can help.

We cannot host IBM iSeries / DB2/400 platforms but our Cloud 9 migration methodology allows us to move your applications and data. In fact, regardless of where you are coming from, a key part of our migration methodology includes re-platforming your system, if only to allow us to provide you with the highest levels of service and application availability.

No-one will have access to your systems without your approval and knowledge and all of your current security rules will remain in place. Typical access to the systems is provided over a dedicated and private encrypted network (VPN) and provides full and unrestricted support for printing, bar-code scanning and application integration. Redfaire Global Support is an ISO27001 certified company and externally and publicly audited.

Redfaire Global Support operates a 24x7x365 multi-language service desk.

Yes. While Cloud 9 is built to an optimized architecture in order to take advantage of the Oracle Public Cloud, we also welcome non-Oracle workloads such as reporting, integration, process automation and forms management.

You can download these FAQ’s in pdf format in our resources section - please click here.

Further Questions?

For more information please get in touch with our Cloud 9 team.

UK: +44 118 9653 904

IRL: + 353 61 512 840

US: +1 (513) 842-8506

SALES@REDFAIRE.COM

The information you provide will be used in accordance with the terms of our privacy policy.

BLUEPRINT 4D 2024

We are excited, as always, to be attending BLUEPRINT 4D. Come and see us at our booth 1015 to chat with our team about:

Webinar | Build your JDE to OCI Business Plan

Join us as we take you through the framework we use to build your JDE to OCI business case. After this webinar you will have the tools you need to present your JDE to OCI proposition to the C-Suite.

Webinar - JD Edwards sur OCI : Pourquoi & Comment?

Join us for a webinar in French on why the time is right to move JDE onto Oracle Cloud Infrastructure. Save the date, April 4th, 11am CET.

Webinar | Build your JDE to OCI Business Plan

Join us as we take you through the framework we use to build your JDE to OCI business case. After this webinar you will have the tools you need to present your JDE to OCI proposition to the C-Suite.

Webinar - JD Edwards sur OCI : Pourquoi & Comment?

Join us for a webinar in French on why the time is right to move JDE onto Oracle Cloud Infrastructure. Save the date, April 4th, 11am CET.

Oracle Awards Redfaire Business Impact Partner of the Year Tech/Cloud 2023 - Europe West

We are grateful and honored to accept the Business Impact Partner of the Year – Europe West Tech/Cloud award for 2023.

Announcing | New Features & Functionality in Datawaire V4.0

We are delighted to share the new features and functionality of Datawaire V4.0 with you. Our development team has worked hard to deliver features that will extend Datawaire and automate key Data Management tasks.

Seamless Transition from Oracle SOA and OSB to Oracle Integration Cloud (OIC)

For enterprises relying on Oracle SOA (Service-Oriented Architecture) and OSB (Oracle Service Bus), the shift towards cloud-native solutions has become more than a trend – it's a necessity.

MPL uses Oracle Technology to create an award-winning Chatbot

MPL, our Brazilian partner delivered an exciting and award-winning project using Oracle technology to create an interactive chatbot for their client’s website. The chatbot helps to drives sales, creates differentiation and delivers an outstanding customer experience.

BLUEPRINT 4D 2024

We are excited, as always, to be attending BLUEPRINT 4D. Come and see us at our booth 1015 to chat with our team about:

JD Edwards INFOCUS | September 2023

Join us at INFOCUS '23!

Redfaire International at French Oracle User Group

The French Oracle User Group takes place on October 10th - See you there!

How to Tackle the Most Common Problems in Your Account Reconciliation Process

Join us for this webinar to find out How to Tackle the Most Common Problems in Your Account Reconciliation Process through a demo and dedicated Q&A!

Webinar: Effectively Manage & Protect your JD Edwards Data with Datawaire

Join us for this webinar to find out How to Effectively Manage & Protect your JD Edwards Data with Datawaire, a complete Data Management Toolset for JD Edwards, and find out about the latest features in the new Release.

Watch | Molding a Future-Proof Technology Strategy at Hillenbrand | JDE & OCI

Watch the recording of this webinar where Christian Fronteras, from Redfaire, chats to Sheilah Holznagel, VP, IT Global Functions & Enterprise Applications at Hillenbrand, a global industrial company operating in over 40 countries.