JD Edwards 9.2, Oracle Cloud Infrastructure and Automating Accounts Payable - Building Solid foundations for the future

CH&CO chose Redfaire to upgrade and modernize their ERP and IT infrastructure.  The project was undertaken during lockdown. Delivering this ambitious project on time and on budget with no on-site or face-to-face meetings demanded flexibility, resilience, and ingenuity.

Thanks to strong teamwork, collaboration, and a shared vision, the project was successfully delivered despite the challenging context of a global pandemic.

       CH&CO - A Recipe for Success     

CH&CO - JD Edwards AP Automation

IMPACT

IMPROVED ERP PERFORMANCE

IMPROVED ERP PERFORMANCE

IMPROVED PRODUCTIVITY

IMPROVED PRODUCTIVITY

FASTER, STABLE & FUTURE-PROOF INFRASTRUCTURE

FASTER, STABLE & FUTURE-PROOF INFRASTRUCTURE

“What set the Redfaire solution apart was its seamless integration into Oracle JD Edwards. Customer experience and value for money are at the heart of what we do, and the AP Automation solution from Redfaire helps us to achieve both these objectives. It is a cost-effective way to improve the day-to-day experience of our Finance team.”

AP Automation Manager, CH&CO
Annual Revenues of £300m

Annual Revenues of £300m

6,200 Team Members

6,200 Team Members

750 Locations Across <br> UK & Ireland

750 Locations Across
UK & Ireland

CH&CO

Headquartered in Reading, UK, CH&CO offers premium contract and hospitality catering services throughout the UK and Ireland. The company has a prestigious client portfolio and has held a Royal Warrant for the provision of catering services to the monarchy since 2013. The company is growing organically and through acquisitions. IT is key to facilitating this growth and delivering strong ROI.

www.chandcogroup.com

Customer Challenge

A modern, robust, scalable IT system is a key pillar of CH&CO's strategy.

The question was, how to deliver this complex, strategic project when everyone had to work remotely because of Covid-19?

From January to June 2020, in the middle of a global pandemic, Redfaire and CH&CO:

  • Upgraded JD Edwards EnterpriseOne 9.0 to the latest version, 9.2.
  • Moved JD Edwards ERP onto Oracle Cloud Infrastructure.
  • Implemented Oracle’s Virtual Database (Extreme Performance) on Oracle Cloud Infrastructure.

Successfully completing a transformative project like this on time and on budget is quite an achievement. That the teams were able to do this despite the challenges of the Covid-19 lockdown is testimony to the strong partnership and skills of Redfaire’s consultants and CH&CO’s internal team.

Why CH&CO Chose Redfaire International

CH&CO chose Redfaire International thanks to their skills and extensive experience in bringing JD Edwards customers onto Oracle Cloud Infrastructure.

Redfaire’s Cloud 9 methodology and the team’s keen understanding of the strategic objectives of the upgrade and move to the Cloud ensured that the project was delivered on time and on-budget, despite the challenges of remote working.

Why CH&CO chose Redfaire International:

  • Extensive experience of migrating JD Edwards to the Oracle Cloud.
  • Proven Cloud Migration Methodology.
  • Track record of delivering complex projects on time and on budget.

“Redfaire not only delivered but exceeded expectations. It was a pleasure to work with the Redfaire team. They combined technical excellence with a deep understanding of how this project fits with our strategic business objectives.”

Rob Lee, Head of Information Security, Cyber and Infrastructure, CH&CO

Solution

The goal of the 2020 project was to lay a solid foundation to support future business growth and to ensure that the company is well positioned to exploit opportunities offered by Cloud, Mobile and AI.

JD Edwards EnterpriseOne 9.2

Upgrading to EnterpriseOne 9.2 enables the team to take full advantage of new functionalities like orchestrations.

Many key, time-consuming processes such as bank reconciliation have been automated, delivering considerable time and cost-savings.

End-users have also gained in efficiency thanks to features such as watchlists, the ability to personalize their dashboards and to set up relevant notifications.

Finally, by being on the latest version of JD Edwards, CH&CO can benefit from JD Edwards’ continuous delivery model.

Moving to Oracle Cloud Infrastructure
CH&CO Group selected Redfaire’s Cloud 9 service, which facilitates a fast, hassle-free move to Oracle Cloud Infrastructure. Cloud 9 includes a fully managed service.

Moving the ERP to Oracle Cloud has delivered:

  • Improved ERP performance and platform stability.
  • Guaranteed best-in-class security with end-to-end encryption and protection.
  • Reduced IT maintenance costs thanks to a fully managed service delivered against an SLA.
  • Robust Disaster Recovery supporting full invocation testing.

Oracle Database
As part of the Upgrade process, Redfaire also implemented Oracle’s Virtual Database (Extreme Performance) on Oracle Cloud Infrastructure. Benefits delivered included:

  • Faster business reporting.
  • A robust disaster recovery solution thanks to active data guard which provides for a fast DR point objective.
  • Adoption of Active Directory facilitating single sign-on.

Automating Accounts Payable

As CH&CO has adopted a continuous adoption model, they needed a solution that wouldn’t
break as they implement the latest features and functionalities delivered by JDE. Redfaire’s
solution is built using native Oracle & JDE technology so there are no compatibility issues with
future releases.

Benefits delivered included: 

  • Improved visibility and transparency of A/P activities. The Finance team can see the number of
    invoices in process, at each stage, and at any time.
  • Automated matching of Invoices to PO receipts. Redfaire’s enhanced Voucher Match
    Automation is achieving an average of 53% automation monthly and will get even better.
  • More efficient notifications. Several types of notifications can be activated from the
    Workbench with full audit history thus eliminating the need for additional emails and tracking
    via Outlook.

Partner Spotlight: Cadran — Redfaire International's JD Edwards Partner for the Netherlands and Benelux

For IT managers and CIOs running Oracle JD Edwards across multiple countries, finding the right regional partner is one of the most consequential decisions in an ERP programme. You need a team with deep product knowledge, proven delivery methodology, and the reach to support operations wherever your business operates.

2026 | Presentations from the JD Edwards and Oracle team at Blueprint 4D

There are so many great sessions to choose from at Blueprint 4D Dallas. There really is something for everyone, customer stories, technical deep dives, strategy, customer presentations and so much more. To help you create your agenda, we've picked out all the exciting sessions from the Oracle JDE Team.

2026 Presentations by JD Edwards Customers at Blueprint 4D

There are so many great sessions to choose from at Blueprint 4D Dallas. Here is our list of JDE customer stories at this year's Blueprint 4D.

Redfaire Announces Acquisition of eKal solutions, Expanding Oracle Cloud Skills & Expertise

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Partner Spotlight: Cadran — Redfaire International's JD Edwards Partner for the Netherlands and Benelux

For IT managers and CIOs running Oracle JD Edwards across multiple countries, finding the right regional partner is one of the most consequential decisions in an ERP programme. You need a team with deep product knowledge, proven delivery methodology, and the reach to support operations wherever your business operates.

2026 | Presentations from the JD Edwards and Oracle team at Blueprint 4D

There are so many great sessions to choose from at Blueprint 4D Dallas. There really is something for everyone, customer stories, technical deep dives, strategy, customer presentations and so much more. To help you create your agenda, we've picked out all the exciting sessions from the Oracle JDE Team.

2026 Presentations by JD Edwards Customers at Blueprint 4D

There are so many great sessions to choose from at Blueprint 4D Dallas. Here is our list of JDE customer stories at this year's Blueprint 4D.

BLUEPRINT 4D 2026, Dallas, May 4th - 7th

We are excited, as always, to be attending BLUEPRINT 4D. Come and see us on booth 310 to talk to our team about all things JD Edwards. Our international team is 100% focused on JDE. JD Edwards is in our DNA, so whatever your JDE needs, we can help you.

JD Edwards INFOCUS | September 2026

Join us at INFOCUS '26 in Denver, September 21st-23rd. We are proud to support this event and the US JD Edwards Community.

BLUEPRINT 4D 2026 | Dallas | May 4th - 7th

We are excited, as always, to be attending BLUEPRINT 4D. Come and see us to talk to our team about all things JD Edwards. Our international team is 100% focused on JDE. JD Edwards is in our DNA, so whatever your JDE needs, we can help you.

Webinar | The Future of Reporting with eyko | AI Driven Insights for JD Edwards

Take 45 minutes to learn about this game-changing insights and analysis tool for JD Edwards. Just ask a question or describe a challenge and the eyko reporting tool will scan all your systems, analyze the data and generate your game plan, including risks, recommendations, and KPIs.

Webinar | JD Edwards Process Modeler and Stateful Orchestrations | Boost Your Productivity

Join Senior Consultants from Redfaire International as they take you through two powerful tools that enable Enterprise Automation - Process Modeler and Stateful Orchestrations.

Webinar | AP Automation for JD Edwards Using Orchestrator & AI-based OCR

Join our CTO, Barry Yelverton, and Snr. JD Edwards Consultant, Vincent Casagrande on February 27th to discover how we developed our fully integrated, real-time JD Edwards A/P Automation solution by leveraging the 9.2 toolset and AI-based OCR technology.

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