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Inside Sales Support Associate

Redfaire is Recruiting an Inside Sales Support Associate

Redfaire is a fast-growing, international technology company headquartered in Limerick City. Redfaire implements, optimises and supports users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.

We are problem solvers and trusted advisors and are committed to developing long-term, mutually beneficial partnerships with our customers. Our customers work in many industries and range from, large-scale multinationals to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage.

The Role

The Sales Support Associate will be responsible for supporting our sales team across a range of activities involving new and existing clients. Efficient connectivity and relationship building are core elements of the role.

The candidate should have excellent verbal & written communication skills and have strong web navigation and search experience. The candidate will also need the ability to work in a remote team environment.

This role will be based in our shared service centre in Limerick.


  • Conduct a high volume of outbound telephone calls to prospective customers to identify decision-makers and opportunities with the goal of setting an appointment for sales representatives
  • Work campaigns consisting of pre-qualified calls or cold calls and securing appointments for our sales reps
  • Learn and understand the value proposition of Redfaire solutions and effectively communicate this understanding to prospective customers
  • Update client and prospect information in our CRM systems
  • Build profiles of prospective clients using publicly available information
  • Meet all performance objectives as defined by management
  • Implement best-practices in social selling


  • Candidates should hold a bachelor’s degree (L8) or equivalent experience; Business or Marketing major preferred
  • 1-2 years’ experience in a professional environment is advantageous
  • Proven ability to quickly and expertly navigate the web, including utilisation of appropriate search techniques
  • Proven investigation or probing skills to uncover sales opportunities
  • Strong detail orientation with the ability to follow defined processes
  • Ability to work effectively and proactively in a team environment
  • Ability to use Microsoft Office applications (including Word, Excel, PowerPoint and Outlook)
  • Experience with CRM systems is a distinct advantage


How to Apply

Please send your CV to careers@redfaire.com

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