Redfaire helps Oracle Fusion customers run, optimise, and evolve their systems beyond go-live, providing the advisory, operational, and technical support that Oracle’s standard support doesn’t cover.
We now bring deep Oracle Fusion capability alongside our long-established Oracle managed services practice.
We work with SMBs and large multinationals all over the world. Watch Circle K Europe talk about their experience of working with Redfaire.
We provide support packages tailored exactly to your business and industry needs, whether you need to fully outsource your IT Support, or complement and strengthen your existing BAU team with specialist knowledge.
We have deep expertise in Oracle Cloud Infrastructure and Oracle Integration Cloud. We support all third-party applications. When you first come on board as a customer, we look at the other applications you are using and provide support on those as well.
Redfaire is recognized by Oracle as a Certified Oracle Cloud Managed Services Provider. Every year Oracle audit our skills and services before awarding us CMSP status. It is a rigorous and demanding audit process which looks at all aspects of our Cloud Managed Services. We have also been ISO/IEC 27001 certified since 2013.
Robust security is embedded in our processes. As part of Oracle's CMSP programme we must demonstrate continuous threat monitoring, rapid incident response, and strong compliance processes and governance.
A full managed service wrapper for Oracle Fusion Cloud — engaged at the level that fits your business.
HCM, Payroll, EPM, ERP (financials, procurement, order management, AP & AR), SCM, Reporting.
We give you peace of mind with proactive oversight of the processes your business runs on.
We provide advice, planning, regression testing, environment management, and post-update support included as standard.
A single, named point of contact for your account, with monthly KPI reviews.
We charge an agreed subscription per user per month, allowing unlimited use of our helpdesk services. Unlike other providers, we actively encourage you to use our services more. The more you use us, the more we improve your system.
This model incentivizes us to improve your systems install and train your users to drive down the number of tickets logged.
Oracle Fusion managed services from Redfaire are designed for, organisations running Fusion in Production who need ongoing functional and technical support, we can provide full support or complement your BAU support team with specialist knowledge.
Industries we work with span manufacturing, financial services, professional services, distribution, and beyond, the service is configured to your environment, not to a sector template.
The Oracle Cloud Managed Service Provider (MSP) program identifies and recognizes partners who have the skills, tools and processes to build, deploy, run, and manage Oracle and non-Oracle workloads on Oracle Cloud Platform.
Redfaire Global Support has been certified to ISO27001 since 2013 and shows Redfaire’s commitments to best practice information security standards.
Our performance is guaranteed by strong, easy to understand SLAs and our highly personalized, ‘user-centric’ approach. Our Satisfaction Score is updated every day:
Please complete the form and our Global Enquiries team will be in touch to help you.
UK: +44 118 9653 904
IRL: + 353 61 512 840
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In May, our European Global Support Team travelled to Buenos Aires to spend a week with our LATAM team.
At Blueprint 4D, one topic dominated conversations with JD Edwards customers: how to modernize JDE while unlocking the value of cloud and AI.
Updates in Release 26 mean JD Edwards now provides functional teams with no code tools that allow them to customise forms, enforce validation, and embed business process logic—without modifying base JDE objects or custom code.
We are proud to be part of the UK Oracle User Group Community and to participate in the annual awards ceremony. We are delighted to be recognised for our skills in JD Edwards and our expertise in migrating JDE customers to OCI.
We are pleased to announce that Redfaire has acquired eKal solutions, a UK-based specialist in Oracle Fusion consulting with a strong reputation for delivering successful HCM, Finance, and Supply Chain transformation projects.
In May, our European Global Support Team travelled to Buenos Aires to spend a week with our LATAM team.
At Blueprint 4D, one topic dominated conversations with JD Edwards customers: how to modernize JDE while unlocking the value of cloud and AI.
Updates in Release 26 mean JD Edwards now provides functional teams with no code tools that allow them to customise forms, enforce validation, and embed business process logic—without modifying base JDE objects or custom code.
We are excited, as always, to be attending BLUEPRINT 4D. Come and see us on booth 310 to talk to our team about all things JD Edwards. Our international team is 100% focused on JDE. JD Edwards is in our DNA, so whatever your JDE needs, we can help you.
Join us at INFOCUS '26 in Denver, September 21st-23rd. We are proud to support this event and the US JD Edwards Community.
On the eve of Oracle AI World London, join us in the heart of London at the Royal Leonardo Hotel on March 23rd for a day of focused, high-level discussions, networking, and learning with your peers from the Oracle Applications ecosystem.
Take 45 minutes to learn about this game-changing insights and analysis tool for JD Edwards. Just ask a question or describe a challenge and the eyko reporting tool will scan all your systems, analyze the data and generate your game plan, including risks, recommendations, and KPIs.
Join Senior Consultants from Redfaire International as they take you through two powerful tools that enable Enterprise Automation - Process Modeler and Stateful Orchestrations.
Join our CTO, Barry Yelverton, and Snr. JD Edwards Consultant, Vincent Casagrande on February 27th to discover how we developed our fully integrated, real-time JD Edwards A/P Automation solution by leveraging the 9.2 toolset and AI-based OCR technology.