JD Edwards, Fusion ERP, HCM, OCI and OIC.
Oracle Fusion customers can now access a managed services practice built on over 20 years of Oracle ERP experience. With the acquisition of eKal Solutions, Redfaire now brings certified expertise across Fusion HCM, Finance Cloud and Supply Chain into this practice. This makes Redfaire one of the few partners in EMEA delivering a single managed service across both Oracle Fusion and JD Edwards. One team. One contract. One point of accountability.
Our clients range from fast-growing SMBs to complex multinationals spanning multiple regions, and what they all need is a partner who understands their business, not just their software. Across manufacturing, financial services, oil & gas, construction, distribution, food & CPG, and Blue Light, we bring deep industry context to every managed service engagement. That means faster diagnosis, more relevant advice, and support that's shaped around how your business actually operates.
Unlike many managed service providers, Redfaire’s support extends beyond the application layer to Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and the third-party applications your business depends on. From day one, we assess your full technology landscape: the integrations, the middleware, the connections that cause disruption when they break. Nothing is out of scope. The result is a managed service that reflects how your business actually runs, not just how it looks on a deployment diagram.
Robust security is embedded in our processes. As part of Oracle's CMSP programme we must demonstrate continuous threat monitoring, rapid incident response, and strong compliance processes and governance. Our Oracle Fusion Managed Services Team is trusted by divisions of the UK's police service.
The dedication, experience, loyalty and professionalism demonstrated has been a credit to your company. They were truly just an extension of my SYP team... We would not have had such a successful go live without each and every one of them.
A complete managed service for Oracle Fusion Cloud, engaged at the level your business needs now and built to scale as it grows.
Certified support across HCM, Payroll, EPM, ERP (financials, procurement, order management, AP & AR), SCM and Reporting. Whatever modules your business runs on, you have a specialist behind them, not a generalist filling a gap.
Our team proactively monitors the critical processes your organisation depends on. We identify issues early, act fast, and keep your operations running without waiting for your team to raise a ticket.
Oracle's quarterly updates bring change whether you're ready or not. Redfaire handles the full cycle: advice, planning, regression testing, environment management, and post-update support. Your team stays focused. We handle the complexity.
Every account has a named, dedicated Service Manager with monthly KPI reviews and a direct line into your support team. Not a call centre. Not a ticketing queue. Someone who knows your environment and is invested in keeping it that way.
We charge an agreed monthly fee per user, with unlimited use of our helpdesk. No ticket limits, no surprise charges.
Unlike most providers, we actively encourage you to use us more because the more you do, the better we understand your system, and the more we can improve it. That means fewer issues over time, better-trained users, and a system that earns its keep.
Most Oracle Fusion support contracts are written once and left to run. Ours aren't. We work with organisations running Fusion in production, either as their primary support team or alongside an existing BAU function.
As your people get stronger, we transfer knowledge, adjust our involvement, and right-size the service accordingly. We've worked across manufacturing, financial services, professional services, and distribution. Every engagement is customised to your environment.
The Oracle Cloud Managed Service Provider (MSP) program identifies and recognizes partners who have the skills, tools and processes to build, deploy, run, and manage Oracle and non-Oracle workloads on Oracle Cloud Platform.
Redfaire Global Support has been certified to ISO27001 since 2013 and shows Redfaire’s commitments to best practice information security standards.
Our performance is guaranteed by strong, easy to understand SLAs and our highly personalized, ‘user-centric’ approach. Our Satisfaction Score is updated every day:
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Experience Oracle HCM First-Hand at the London Test Drive
Treating migration as a technical exercise is where most programmes go wrong. Treating it as a business-critical transformation workstream is where it starts to deliver real value. In this guide, we look at what actually happens during Oracle Fusion data migration, why it becomes a risk area for so many organisations, and what separates a controlled transition from a costly one.
We are delighted to be recognised for the second time by Gartner as a representative vendor in the Market Guide for Oracle Cloud Infrastructure Professional and Managed Services*. Redfaire is the only specialist JDE partner in this guide.
We are proud to be part of the UK Oracle User Group Community and to participate in the annual awards ceremony. We are delighted to be recognised for our skills in JD Edwards and our expertise in migrating JDE customers to OCI.
We are pleased to announce that Redfaire has acquired eKal solutions, a UK-based specialist in Oracle Fusion consulting with a strong reputation for delivering successful HCM, Finance, and Supply Chain transformation projects.
Treating migration as a technical exercise is where most programmes go wrong. Treating it as a business-critical transformation workstream is where it starts to deliver real value. In this guide, we look at what actually happens during Oracle Fusion data migration, why it becomes a risk area for so many organisations, and what separates a controlled transition from a costly one.
We are delighted to be recognised for the second time by Gartner as a representative vendor in the Market Guide for Oracle Cloud Infrastructure Professional and Managed Services*. Redfaire is the only specialist JDE partner in this guide.
For multinational businesses running Oracle JD Edwards, finding a trusted local partner is critical to ERP success. Vigilens is Redfaire International's dedicated JD Edwards partner for France, a recognised expert in JDE consulting, implementation, and managed services, with offices in Paris and Lyon. In this partner spotlight, we explore how Vigilens combines deep French market knowledge with the global reach of the Redfaire International network to deliver consistent, high-quality JD Edwards projects across borders.
Experience Oracle HCM First-Hand at the London Test Drive
Experience Oracle HCM First-Hand at the Ireland Test Drive
Save the date for some great Oracle and JD Edwards educational content and networking at the South California User Group. See you there!
Take 45 minutes to learn about this game-changing insights and analysis tool for JD Edwards. Just ask a question or describe a challenge and the eyko reporting tool will scan all your systems, analyze the data and generate your game plan, including risks, recommendations, and KPIs.
Join Senior Consultants from Redfaire International as they take you through two powerful tools that enable Enterprise Automation - Process Modeler and Stateful Orchestrations.
Join our CTO, Barry Yelverton, and Snr. JD Edwards Consultant, Vincent Casagrande on February 27th to discover how we developed our fully integrated, real-time JD Edwards A/P Automation solution by leveraging the 9.2 toolset and AI-based OCR technology.