Fusion ERP, HCM, OCI and OIC.
Very few managed service providers carry genuine depth across the whole of Oracle Fusion. Redfaire does. Our certified Fusion expertise spans HCM, Payroll, Finance Cloud, EPM and Supply Chain, strengthened by our acquisition of eKal Solutions, and extends to the platforms underneath it: Oracle Cloud Infrastructure (OCI) and Oracle Integration Cloud (OIC).
Behind that sits over 20 years of Oracle managed services experience, and the infrastructure, processes and Oracle Cloud Managed Services Provider accreditation that come with it. The result is a single team, a single contract and complete coverage of your Fusion environment. No gaps. No juggling providers. Just consistent, expert support wherever your Oracle Fusion environment runs.
Our clients range from fast-growing SMBs to complex multinationals spanning multiple regions, and what they all need is a partner who understands their business, not just their software. Across manufacturing, financial services, oil & gas, construction, distribution, food & CPG, and Blue Light, we bring deep industry context to every managed service engagement. That means faster diagnosis, more relevant advice, and support that's shaped around how your business actually operates.
Unlike many managed service providers, Redfaire’s support extends beyond the application layer to Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and the third-party applications your business depends on. From day one, we assess your full technology landscape: the integrations, the middleware, the connections that cause disruption when they break. Nothing is out of scope. The result is a managed service that reflects how your business actually runs, not just how it looks on a deployment diagram.
Robust security is embedded in our processes. As part of Oracle's CMSP programme, we must demonstrate continuous threat monitoring, rapid incident response, and strong compliance processes and governance. Our Oracle Fusion Managed Services Team is trusted by divisions of the UK's police service.
Four things every Fusion managed services contract with Redfaire includes, whatever modules you run.
Certified support across HCM, Payroll, EPM, ERP (Financials, Procurement, Order Management, AP and AR, SCM, and Reporting). Whatever modules your business runs, you have a specialist behind them, not a generalist filling a gap.
Our team proactively monitors the critical processes your organisation depends on (payroll runs, period close, integrations, scheduled jobs). We identify issues early, act fast, and keep your operations running without waiting for your team to raise a ticket.
Oracle releases Fusion updates four times a year, whether you are ready or not. Redfaire handles the full cycle: impact assessment, planning, regression testing, environment management, and post-update support. Your team stays focused on the business. We handle the complexity
Every account has a named Service Manager, monthly KPI reviews and a direct line into your support team. Not a call centre. Not a ticketing queue. Someone who knows your environment and is invested in keeping it that way.
Redfaire charges an agreed monthly fee per user for Oracle Fusion managed services, with unlimited use of the helpdesk. There are no ticket limits and no surprise charges. The fee is scoped to the modules you run and the service level you choose, and is reviewed as your internal capability grows.
Unlike most providers, we actively encourage you to use us more. The more you do, the better we understand your system and the more we can improve it. That means fewer issues over time, better-trained users and a system that earns its keep.
Most Oracle Fusion support contracts are written once and left to run. Ours aren't. As your people get stronger, we transfer knowledge, adjust our involvement and right-size the service accordingly.
We support Fusion customers in manufacturing, financial services, professional services, distribution and the public sector. Every engagement is scoped to your environment.
The Oracle Cloud Managed Service Provider (MSP) program identifies and recognizes partners who have the skills, tools and processes to build, deploy, run, and manage Oracle and non-Oracle workloads on Oracle Cloud Platform.
Redfaire Global Support has been certified to ISO27001 since 2013 and shows Redfaire’s commitments to best practice information security standards.
Our performance is guaranteed by strong, easy to understand SLAs and our highly personalized, ‘user-centric’ approach. Our Satisfaction Score is updated every day:
Keep your Fusion environment running, evolving and delivering value. Tell us which modules you run and how your support works today, and a member of the Fusion team (not a general enquiries desk) will come back to you with a suggested scope and indicative pricing.
UK: +44 118 9653 904
IRL: + 353 61 512 840
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Overview: Redfaire is proud to sponsor the National Problem Solving Conference 2026. Hosted by South Yorkshire Police, the conference brings together police forces and partner organisations from across the UK to share proven approaches to policing and operational challenges. Together, attendees will explore innovative solutions that enhance operational effectiveness and support the vital work of serving and protecting communities.
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We are delighted to be included for the second time (for two consecutive years) by Gartner as a representative vendor in the Market Guide for Oracle Cloud Infrastructure Professional and Managed Services.
Redfaire, an enterprise applications and cloud services provider, has secured a €13 million investment from BGF, the most active growth capital investor across Ireland and the UK. The funding will support Redfaire's next phase of growth.
Redfaire, an enterprise applications and cloud services provider, has secured a €13 million investment from BGF, the most active growth capital investor across Ireland and the UK. The funding will support Redfaire's next phase of growth.
We are proud to be part of the UK Oracle User Group Community and to participate in the annual awards ceremony. We are delighted to be recognised for our skills in JD Edwards and our expertise in migrating JDE customers to OCI.
We are pleased to announce that Redfaire has acquired eKal solutions, a UK-based specialist in Oracle Fusion consulting with a strong reputation for delivering successful HCM, Finance, and Supply Chain transformation projects.
Overview: Redfaire is proud to sponsor the National Problem Solving Conference 2026. Hosted by South Yorkshire Police, the conference brings together police forces and partner organisations from across the UK to share proven approaches to policing and operational challenges. Together, attendees will explore innovative solutions that enhance operational effectiveness and support the vital work of serving and protecting communities.
We are delighted to be included for the second time (for two consecutive years) by Gartner as a representative vendor in the Market Guide for Oracle Cloud Infrastructure Professional and Managed Services.
At Redfaire, we believe that our greatest strength is our people. That's why creating opportunities for learning, collaboration, and connection is such an important part of how we continue to grow as a business and deliver value to our customers.
We are officially bringing the Tri-State JDE community back together this summer to dig into what’s next for JDE, including how AI and modernization are actually playing out for companies like yours.
Experience Oracle HCM First-Hand at the London Test Drive
Experience Oracle HCM First-Hand at the Ireland Test Drive
Take 45 minutes to learn about this game-changing insights and analysis tool for JD Edwards. Just ask a question or describe a challenge and the eyko reporting tool will scan all your systems, analyze the data and generate your game plan, including risks, recommendations, and KPIs.
Join Senior Consultants from Redfaire International as they take you through two powerful tools that enable Enterprise Automation - Process Modeler and Stateful Orchestrations.
Join our CTO, Barry Yelverton, and Snr. JD Edwards Consultant, Vincent Casagrande on February 27th to discover how we developed our fully integrated, real-time JD Edwards A/P Automation solution by leveraging the 9.2 toolset and AI-based OCR technology.